Tess O’Brien joined Bloomberg Associates in May 2017. She specializes in improving public services through digital innovation and design. She supports city governments to design services centered on user needs, adopt an agile approach to project management, and to leverage technology to solve city challenges and engage residents. Tess is passionate about scaling effective solutions within and across cities and participates in a number of global city networks including the Council of Global City CIOs.
Prior to joining Bloomberg Associates, Tess worked for a number of non-governmental organizations in East Africa and Southeast Asia with a focus on program quality and business development. Tess also spent a summer working for UN Women, where she formed partnerships with leading global companies, universities and national governments and supported them to set targets to advance gender equality initiatives within their institutions.
Tess holds a Master’s degree in Public Policy from the Harvard Kennedy School of Government, where she was a Women and Public Policy Program Fellow. For her thesis, Tess consulted the U.S. Senate Foreign Relations Committee regarding coordination mechanisms between federal government agencies and the United Nations on global migration issues. Tess received a Bachelor’s degree in International and Global Studies from the University of Sydney.